Contact Us

If you have questions about vehicle specifications, price, and availability, or wish to schedule a test drive, click here to contact your local Infiniti retailer.

If you have questions about vehicle recalls, click here to contact Infiniti Consumer Affairs.

If you'd like to comment on this site, send an e-mail to webmaster@Infiniti.com.
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To send us a message directly, select a topic from below and let us know how we can best respond. You can expect a response from us within 2-3 business days.

Additional Company Information- I would like additional information about Infiniti or Nissan North America (e.g. company policies, investor data, operations, or specific information about one of its divisions).
Additional Product Information- I would like additional information about Infiniti products (e.g. general information about vehicles, parts and accessories, extended service contracts, or financing).
Additional Retailer Information- I would like additional information about Infiniti retailers, the products they carry, and The Total Ownership Experience.
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To help us better answer your question, please provide your policy number and your Vehicle Identification Number (VIN). Then enter your question in the Comments field below.

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For assistance with technical questions related to your vehicle, please contact your local Infiniti retailer.

For help finding an Infiniti retailer, click the link below.

For assistance with a lease or loan provided by Infiniti Financial Services, please contact IFS directly.

For IFS Customer Service, call: 800.627.4437
For end-of-lease questions, call: 800.778.4211

Let us know how best to respond to your inquiry. Required fields are marked with an *. You will not receive unsolicited marketing communications from Infiniti.

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Information
For general questions about Infiniti, Infiniti vehicles, and Infiniti Retailers:
Infiniti Consumer Affairs
P.O. Box 685003
Franklin TN 37068-5003
800.662.6200
8:00 a.m. - 5:00 p.m. Eastern / Central Time / Pacific Time
Monday through Friday
For inquiries concerning your IFS-financed loan or lease:
IFS Customer Service
P.O. Box 660360
Dallas, TX 75266-0360
800-627-4437
7:00am to 7:00pm. Monday through Friday. Central Time
For inquiries concerning your lease as it reaches maturity:
Lease Customer Service
800-778-4211
8:00am to 6:00pm. Monday through Friday. Central Time
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