Australia

Frequently Asked Questions

Infiniti Ownership

Servicing and Maintenance

Q: What do I do about having my car serviced, maintained & warranted?

A: Please contact your local INFINITI Authorised Service Centre for all servicing, maintenance and warranty repairs.

 

Q: If I have a technical concern or problem with my INFINITI who can I talk to?

A: You can still contact your local INFINITI Authorised Service Centre.

 

Q: What will happen to spare parts availability in Australia? Will I be able to keep my car on the road in the event of an accident?

A: INFINITI original equipment genuine parts can of course be sourced and purchased via your local INFINITI Authorised Service Centre.

 

Q: If I am away from home and require roadside assistance with my INFINITI who can I contact?


A: Should you require assistance, simply call the toll free number 1800 241 193 and provide your name, vehicle details, nature of the problem and location. An INFINITI Roadside Assistance team member will immediately assess your needs and put the necessary steps in place to get you going.

 

Q: How will I be able to get map updates for my car?


A: Please contact your local INFINITI Authorised Service Centre.

FINANCING AN INFINITI

Q: How does this effect my finance agreement for my INFINITI?

 

A: If your finance agreement is with INFINITI Financial Services, there is no change to your agreement and we will continue to assist you in your finance journey.

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