A man leaning on the front of an INFINITI Q50.
3/4 frontal view of a INFINITI QX60 in a urban setting, a boy running by its side and a man near the open trunk

24/7 Breakdown & Roadside Assistance

If you’re away from home and need assistance, there’s no need to worry – our mobility services are available around the clock. So, if you find yourself in need of roadside assistance, we’re just a phone call away.

A man inside an INFINITI while he is driving it adjusting the rearview mirror.

Service Contract

All INFINITI Service Centers are operating as usual (on appointment basis). Schedule your service appointment via DriveOn mobile app, our Call Center or direct booking with our Service Centers.


Monday to Friday, 8.30am up to 5.00pm
Saturday, 8.30am to 1.00pm

The hands of a man tapping on a smartphone.

Support Hotline

Need some extra help? Our customer support services are available from Monday to Friday (08.30 to 17:00; Saturday : 08.30 to 13:00.). If you need us, just call or email.


Call us: 1-800-88-3330


Email us: service.bc@infiniti.com.my


Write to Us: 
Lot 3, Jalan Perusahaan 1,
Kawasan Industri Batu Caves,
68100 Batu Caves, Selangor