Having chosen to drive an Infiniti you can expect a suite of comprehensive support services to compliment your driving experience. Your Infiniti is built to exacting standards of quality and is the result of exceptional design and engineering. However, should the unexpected occur whilst travelling, for any reason, and you find yourself in need of assistance, we will always be available to help you.
ROUND THE CLOCK
Operating nationally around the clock;24 hours a day, 7 days a week, Infiniti Roadside Assistance is a complimentary service provided for a total of 3 years from the first date of your vehicle’s registration. Infiniti Roadside Assistance services are tied to the vehicle so that all family members may access this assistance while driving your Infiniti.
Should you require assistance, simply call 09-2816620 and provide your name, vehicle details, nature of the problem and location. An Infiniti Roadside Assistance team member will immediately assess your needs and put the necessary steps in place to get you going.
AT YOUR SERVICE
Infiniti Roadside Assistance provides 24-hour roadside assistance anywhere in New Zealand for the following breakdown emergencies:
- Jump Start of flat batteries.
- Lockout/ Lost key assistance
- Free delivery of an emergency fuel supply.
- Flat tyre assistance
- Mechanical breakdown
- Accident / Collision Assistance
- Technical advice and more!
In all instances, if the vehicle cannot be rectified at the roadside, Infiniti Roadside Assistance will arrange for transportation of your Infiniti to the nearest Infiniti authorised repair agent.
Your travel plans won’t stop there, as you will be assisted in finding the best solution to your situation. Whether that be arranging alternative transport home in the event of a breakdown within 100km of your home; or, providing rental vehicle and accommodation requirements if you are over 100km from home at the time of breakdown.
PEACE OF MIND
Whether it’s a simple issue with your vehicle such as a flat battery or a more significant incident that has occurred, the Infiniti Roadside Assistance team is always on stand-by to ensure the peace of mind and mobility of both you and your passengers.