United Kingdom

CUSTOMER INFORMATION

INFINITI Authorised Repairers Network is fully operational and committed to all your vehicle servicing needs.

Repair or service your INFINITI

Sales of new INFINITI cars in the United Kingdom have now ended. But existing customers can still use the INFINITI Authorised Repairer network for repairs and servicing.

Find my nearest repairer

INFINITI QUALITY CENTRE COVID-19 CONTACT UPDATE

Dear customers,

In the light of the current COVID19 situation, your INFINITI QUALITY CENTRE team are not able to accept telephone calls until further notice and live chat is temporarily suspended.

However, the team can still be contacted via email (qualitycentre.eu@infiniti-customerexperience.com).

Please be aware that whilst every effort will be made to respond quickly, response times are likely to be extended during this period.

In addition the INFINITI AUTHORISED REPAIRER NETWORK remain available to provide support. To find information on your local dealer, including opening hours, please visit our INFINITI AUTHORISED REPAIRER locator.

We will keep you updated as the situation evolves.

Your INFINITI QUALITY CENTRE team

INFINITI Authorised Repairers network will support your vehicle’s servicing needs.

INFINITI Europe has ceased its commercial activities on 31 March 2020, but continues to operate its servicing, maintenance and warranty repair services. Every vehicle is guaranteed for 3 years, or 100,000 km, whichever comes first. Visit www.infiniti.co.uk/owners to find out more about how this may affect INFINITI customers.